WebCT Quiz Problems
If you are having problems with a quiz under WebCT (such as not
being able to save answers or not being able to submit the quiz),
try the following:
- Check the browser settings - see our WebCT
Browser Help Page.
- Don't change the size of the quiz window - this is a known
problem with WebCT, and will cause the page to fail to indicate
that the question has been saved, even though it has.
- If these don't work, reset the disk cache and restart the browser.
How to reset the cache
- In Netscape (Windows or Macintosh), from the Edit menu select
Preferences, then go to Advanced
, then Cache and click on "Clear
Disk Cache".
- In Internet Explorer for Macintosh, from the Edit
menu select Preferences, then go to Web
Browser, then Advanced and click on
"Empty Now".
- In Internet Explorer for Windows, from the Tools
menu select Internet Options, then go to General,
and click on "Delete Files".
Why reset the cache?
Some of the test controls use javascript run by your
browser (answers are stored on the server, however). It is possible
to get a corrupted, or partial, javascript program loaded without
any error message. Both Netscape and Internet Explorer are notorious
for not replacing that javascript even though you reload the page,
and even though you may have the browser set to do no caching.
For other help with WebCT
KSU WebCT Help Page
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